Difference between revisions of "Communicator Wiki(Installer Setup)"
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'''Push Notifications:''' Wakes up mobile devices for calls. | '''Push Notifications:''' Wakes up mobile devices for calls. | ||
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| + | '''CommunicatorGO(gloCOM) Editions Online''' | ||
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| + | Editions online section displays information on apps registered to PBXware and the editions they use. Note that mobile devices may show inaccurate data because they reduce power consumption by limiting CPU and network activity when apps are in the background. Communicator GO can be disconnected from the server or miss incoming calls when the device enters Doze mode (Android) or suspension (iOS). Doze mode activates after an hour of inactivity on Android, and iOS apps suspend after 10 minutes in the background. | ||
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'''Chat Server:''' Manages messaging for desktop and mobile apps. | '''Chat Server:''' Manages messaging for desktop and mobile apps. | ||
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CommunicatorGO(gloCOM) Users diagram shows the number of logged CommunicatorGO(gloCOM) users contrasted to the total number of available licenses. | CommunicatorGO(gloCOM) Users diagram shows the number of logged CommunicatorGO(gloCOM) users contrasted to the total number of available licenses. | ||
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| + | '''Licensing''' | ||
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| + | Licensing section helps to prevent issues with licensing by showing percentage usage information of your PBXware license for extensions, IVRs, Queues, and conferences | ||
Revision as of 19:04, 9 April 2025
PBXware System Dashboard
The PBXware System Dashboard gives a real-time overview of important info, including service status, call stats, licensing, app usage, and hardware performance.
Calls Overview
The Calls Overview shows the number of live calls, calls in the past hour, today's calls, and the percentage of answered calls.
SIP Registrations
SIP Registrations shows the number of successful, failed, and lagged SIP registrations. You can click on any of these values for more details if they're not zero.
PBXware Services
The PBXware Services section monitors the status of key system services:
PBXware: Main service for web interface access.
PBX Service: Core service for making/receiving calls.
PBXware Proxy: Connects to Asterisk Manager for event handling.
Push Notifications: Wakes up mobile devices for calls.
CommunicatorGO(gloCOM) Editions Online
Editions online section displays information on apps registered to PBXware and the editions they use. Note that mobile devices may show inaccurate data because they reduce power consumption by limiting CPU and network activity when apps are in the background. Communicator GO can be disconnected from the server or miss incoming calls when the device enters Doze mode (Android) or suspension (iOS). Doze mode activates after an hour of inactivity on Android, and iOS apps suspend after 10 minutes in the background.
Chat Server: Manages messaging for desktop and mobile apps.
Memcached: Stores data for PBXware Proxy.
Extensions Online
Extensions online diagram shows the number of online extensions compared to the total number of PBXware extensions.
CommunicatorGO(gloCOM) Users
CommunicatorGO(gloCOM) Users diagram shows the number of logged CommunicatorGO(gloCOM) users contrasted to the total number of available licenses.
Licensing
Licensing section helps to prevent issues with licensing by showing percentage usage information of your PBXware license for extensions, IVRs, Queues, and conferences
